Technology should be human-scale. This doesn't mean the average person has to understand it., It means the average person has a *path* to understanding it.

Currently most documentation is poor or already expects a certain level of understanding.

I should be able to ask "How does my system manage audio?" and be guided through a giant yak-shaving exercise without any former knowledge of audio systems

Can we document software that well?

#CooperativeTechnology #SmallTech